Preserve the brilliance and quality of your jewelry. Discover our tips for maintaining their natural splendor.
Burnished silver
care & maintenance
DAILY CARE
Our silver is darkened with a sulfur bath and then polished on the surface, creating the characteristic chiaroscuro of the engravings. Wear it without fear: regular use enhances its surface shine. Avoid perfumes, creams, and detergents; remove it during sports, swimming, and thermal baths.
HOME CLEANING
If the jewelry darkens, clean it with lukewarm water, mild soap, and a soft-bristled brush. Rinse and dry gently with a soft cloth. Do not use polishing cloths or silver cleaning products: they could remove the burnishing that enhances the engravings.
STORAGE
Store each piece of jewelry separately in its velvet box or a soft pouch to protect the surfaces and engravings from scratches. Ensure it is dry and store it away from humidity, direct sunlight, and heat sources.
Gilded silver
care & maintenance
DAILY CARE
The gold finish gives the silver a warm glow and requires delicate care. Avoid contact with perfumes, creams, and detergents; remove the jewelry before washing, exercising, or swimming.
HOME CLEANING
Clean the jewelry with a soft cloth, slightly dampened with warm water, and dry it gently. Do not use brushes, abrasive products, polishing cloths, or silver cleaners.
STORAGE
Store each piece of jewelry separately in its velvet box or in a soft pouch to prevent scratches and wear on the gold plating. Make sure it is dry and store it away from moisture, direct sunlight, and heat sources.
Natural stones and pearls
care & maintenance
DAILY CARE
Protect the stones and pearls of your jewelry from knocks and contact with perfumes, creams, oils, and detergents. Remove your jewelry when exercising or swimming, and avoid heat sources and sudden temperature changes.
CLEANING AT HOME
Gently wipe the stones with a soft, slightly dampened cloth and dry carefully. Avoid abrasive products and ultrasound devices, which can damage certain gems or alter their color. For a more thorough professional cleaning, fill out the form below.
STORAGE
Keep each piece of jewelry separately in its box or in a soft pouch, avoiding close contact with other jewelry. Pearls love humidity; you can store them near a glass of water.
Useful information
Warranty
During the warranty period (2 years) and following inspection by the After-Sales service, components with a manufacturing defect will be replaced or repaired free of charge.
Every Maria e Luisa jewel (bearing the “Maria e Luisa Jewels” trademark) is guaranteed against manufacturing defects for a period of 24 (twenty-four) months (where verified) from the date of purchase shown on the Certificate of Authenticity and/or Warranty.
You can read the warranty policy here.
What to do if
The warranty does not cover loss. We recommend that you write to us in any case
Write to store@mariaeluisa.com attaching photos of the piece of jewelry. We will reply with all the necessary information.
Write to us as soon as possible at store@mariaeluisa.com or via the Contact form, prepare one or more photos of the jewelry and the proof of purchase.
Aware of the difficulty in choosing the correct size when purchasing online, we have included a completely free size adjustment in our warranty. Request it within 14 days of receiving your order.
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